To guarantee clarity in this Policy on Returns and Reimbursements, whenever the following terms are mentioned, they are explicitly interpreted as follows:
We are grateful for choosing Keep2World for your acquisitions. We deeply appreciate your preference for purchasing the products we offer. Furthermore, we endeavor to ensure your experience of exploration, evaluation, and procurement of our offerings is satisfactory.
Similar to any purchasing transaction, specific terms and conditions govern purchases at Keep2World. Our aim is to be straightforward within the frameworks set by our legal advisors. The key point is that by placing an order or making a purchase at Keep2World, you accept the conditions outlined below, along with Keep2World's Privacy Policy.
If there is any defect with the product/service you have purchased, or if you are not satisfied with it, you have a period of one month to request a refund and return the product/service.
If you intend to return a product, compliance with the following instructions is mandatory:
At Keep2World, we are committed to providing our customers with high-quality products. Each chosen item undergoes rigorous scrutiny, inspection for defects, and meticulous packaging. These measures are in place to ensure your satisfaction with our products.
Regrettably, there are instances when the product(s) you select may not be available, or we may encounter issues with our inventory or quality control. In such cases, we might have to cancel your order. You will receive prior notification to ease any concerns about your order. For purchases made through Online payment (not Cash on Delivery), a refund will be initiated upon confirmation by our team.
We conduct a thorough quality check before processing the ordered item. Packaging is done with utmost care to prevent damage during transit. However, please be aware that Keep2World assumes no responsibility for damages sustained during transit or transportation.
Upon receipt of your returned product, we will promptly assess it. If it complies with the aforementioned guidelines, a refund for your purchase will be processed. Although the refund processing may take several days, you will be duly notified upon its completion.
Keep2World assumes responsibility for return shipping expenses. Regardless of whether the item originally had free shipping, Keep2World covers the cost of return shipping.
By utilizing our platform, registering an account, or completing a purchase, you affirm your consent to our Policy on Returns and Reimbursements and agree to its stipulations.
In the event of updates, amendments, or modifications to this document to accurately reflect our Services and policies, such changes will be prominently displayed. By continuing to utilize the Services, you are bound by the revised Policy on Returns and Reimbursements, unless otherwise mandated by law. Should you disagree with this or any updated Policy on Returns and Reimbursements, you retain the option to deactivate your account.
If you are dissatisfied with any product or service provided by us, please do not hesitate to reach out. We are available to address any concerns regarding our products.
